Privacy Policy

Effective date: 20 May 2026

1. Introduction

Teraju Farma Sdn Bhd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services.

2. Information We Collect

We may collect personal information that you provide directly to us, including your name, email address, phone number, company details, and any documents or messages submitted through our forms. We may also collect technical information such as IP address, browser type, pages visited, and usage data through cookies or similar technologies.

3. How We Use Your Information

We use your information to operate and improve our services, respond to your inquiries, process requests, manage recruitment applications, support whistleblowing submissions, maintain security, and comply with legal or regulatory obligations.

4. Legal Basis and Consent

Where required by law, we process your personal information based on your consent, contractual necessity, compliance with legal obligations, and our legitimate business interests. By using our website or submitting information, you consent to processing as described in this policy.

5. Sharing and Disclosure

We do not sell personal information. We may share information with trusted service providers, professional advisers, or authorities when required to operate our services, protect rights and safety, investigate fraud, or comply with applicable laws and regulations.

6. Data Security

We apply reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, including legal, regulatory, accounting, or reporting requirements. Information no longer required will be deleted or anonymized where practical.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may withdraw consent where processing relies on consent. You may also object to or request restriction of certain processing activities.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at (+60) 3-5622 1070 or write to us at 21, Jalan Kota Raja H 27/H, Hicom Town Centre, 40400 Shah Alam, Selangor.

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